Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods and Delivery Times
We offer standard and expedited shipping options at checkout. Estimated delivery times depend on your location and the shipping method selected, and typically range from 3–10 business days for domestic orders and longer for international orders. Delivery times are estimates only and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, order weight, and the shipping method chosen. We offer free shipping on orders over a set amount, as indicated on our website.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, where available, so you can monitor your delivery.
International Shipping
For international orders, please note that your order may be subject to import duties and taxes, which are levied once the shipment reaches your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delays
Shahin Commerce is not responsible for delays caused by the shipping carrier, customs processing, weather, or other circumstances beyond our control. If your order is significantly delayed, please contact us and we will do our best to assist.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date so we can investigate and help resolve the issue.
Contact Us
If you have any questions about shipping, please reach out through our Contact Us page.
This is a general template. Update the specific timeframes, costs, and carriers to reflect your actual shipping operations before publishing your site live.